Simply visit the "Track My Order" link on either the header or footer of the website. Enter your tracking number in the space provided to view the status of your shipment, as well as it's current location.

Cancellation poilcy is up to 24 hours after placing your order. If you place an order by mistake or want to change something, please email us as soon as you can at info@estilo-living.com. We're usually pretty quick to start processing orders and once we've started, we can no longer change your order. In this case, you will unfortunately have to wait for your order to arrive, and then we can arrange a return or exchange.

We are always here to help, and this includes custom orders. Please email us at info@estilo-living.com with your request.

Hold tight, your order may be delayed. Since we ship internationally, orders have to go through customs (hence the occasionally longer shipping times). This can sometimes mean that your order gets delayed at the border. Please give it another 10 days of leeway - if it still hasn't arrived then contact us at info@estilo-living.com and we will do our best to resolve the issue.

We offer a variety of shipping options to cater to different customer preferences. Standard shipping is the most economical choice and is included free when spending more than $100 on your order, while expedited shipping provides a faster delivery option at an additional cost, this does require a quote, so please contact the team to arrange at info@estilo-living.com

Standard shipping is included free when spending more than $100 on your order. If spending under the $100 mark shipping is charged at $9.99USD. Express shipping will be calculated based on the destination and the weight of the items in the customer's shopping cart. To confirm cost, please email the team at info@estilo-living.com

Yes, we do offer international shipping to many countries. We have warehouses placed globally, so we can service worldwide.

During the checkout process, customers can select their country, and shipping costs and estimated delivery times will be provided accordingly.

We currently ship to the United States, Canada, Australia, New Zealand, Europe, and the United Kingdom. If you live in another country, please contact us, let us know your location, and we would be more than happy to see if we can organize shipping to you.

We have an average processing time of between 2 to 7 business days for your order to be processed, items to be dispatched, and then to receive your tracking code.

It is important to note that because we source our products from different suppliers around the world, shipping times may vary between manufacturers/suppliers. The times listed below are an average, and are subject to change, depending on the popularity, current demand, and availability of each individual product, as well as international customs processing times. This time may be shorter or occasionally longer depending on the destination and other factors, such as holiday periods and other unforeseen delays. However, we will always endeavor to give you the fastest possible delivery time for your order.

Estimated Shipping Times:

United States - Between 10 to 30 business days for delivery.

All Other Countries - Between 15 to 40 business days for delivery.

Our return policy is designed to ensure customer satisfaction. If you're not completely satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund.

You must inform us that you wish to return an item within 48 hours after receiving your delivery.

Notification to Estilo Living must be made in writing by email to info@estilo-living.com.

Products may be returned, unless they have been made to order, and are therefore non-returnable.

You will be responsible for paying for your own shipping costs for returning your item. Please provide your return tracking number to the team.

For U.S, Canadian, UK and EU Customers: Estilo Living, c/o EFS Returns Department, 807 Airport Access Rd Unit D, Traverse City, MI, 49686, United States.

For Australian and New Zealand Customers: Estilo Living / CO Invenco, P.O.Box 8888, Smeaton Grange BC, Smeaton Grange, NSW, Australia, 2567.

In most cases, return shipping fees are the responsibility of the customer. However, if the return is due to an error on our part, such as receiving a damaged or incorrect item, we will cover the return shipping costs.

We stand behind the quality of our products and offer a 1-year warranty on all lighting purchases. This warranty covers manufacturing defects and ensures that our customers receive items free from defects in materials and workmanship.

We also offer a 30 day money back guarantee, if you are not completely satisfied with your item(s), you may return them to us within 30 days from the date of delivery. If your item(s) arrives damaged, you may also apply for a full refund or replacement within 30 days from the date of delivery.

While our warranty is comprehensive, there are certain situations not covered. The warranty does not extend to damages caused by misuse, accidents, modifications, or unauthorized repairs.

Absolutely! We offer competitive wholesale pricing for customers interested in purchasing our products in larger quantities. Our wholesale pricing is tiered, meaning that the more units you order, the lower the per-unit cost. To inquire about our wholesale pricing and terms, please contact our dedicated team at info@estilo-living.com with your request.

Our wholesale program has minimum order quantity requirements to ensure you receive the best possible pricing and to streamline the fulfillment process. The minimum order quantities vary depending on the product. For detailed information on minimum order quantities, product availability, and bulk pricing, please get in touch with our wholesale team.

We do offer exclusive trade pricing and services to creative partners. If you are an Interior Designer, Stylist, Architect, Property Developer, Specifier or have a commercial space - apply now to our Trade Program, please contact the team with your business details to receive further information at info@estilo-living.com.

Estilo Living is proudly Australian owned and operated, with our head office located in Noosa, Queensland, Australia.

Our warehouses are located in Sydney, Australia and Michigan, United States, as well as our global dispatch office in Hong Kong.

Estilo Living acknowledges First Nations people as the Traditional Custodians of the land on which our distribution centre and corporate office stand. We pay respect to First Nations Elders of yesterday, today and tomorrow – and recognise their enduring connection to land, sea, culture and community.

Once you have added items to your cart, simply visit the checkout and enter your discount code in the space provided before confirming your payment details. The percentage you have saved will be reflected in the final price.

Most discount codes are limited to one use per customer, unless otherwise specified.

We stock products which have been manufactured in a variety of countries. By partnering with the best manufacturers from around the globe, we are able to bring you the biggest selection and the best products. This also gives us the freedom to then deliver them straight to your door - no matter where you are.

We strongly support the people behind our products with ethical production, worker well-being and economic impact.

At Estilo Living, we're focused on expanding our use of low-impact materials, reducing waste and prioritising circularity. Meaning a product, service, or resource is renewed or regenerated, rather than wasted.

If you would like to become a brand ambassador for Estilo Living, please contact the team at info@estilo-living.com with your details. Please include your platform information, and what products you feel would best suit your audience.

If you would like to work with us or feature us in any pubilcation, please contact the team on info@estilo-living.com with the platforms information for us to review.

We have been very lucky to be featured in HGTV, USA Today, UK Stylist, Martha Stewart, and the Daily UK.

Assisting and helping where we can is of the utmost importance to us. Each month we choose a different charity to help, this includes a percentage of monthly sales and promotion of the charity to our database.

This partnership is a viable way for charities to raise extra funds, access goods, expertise and resources, or boost volunteer numbers and support. If you would like to put your charity forward for assistance, please reach out to our team at info@estilo-living.com.

Are you a writer and interested in featuring your blog on our website? Please contact the team info@estilo-living.com to discuss the opportunity. We are always after blogs that will help our customers with their questions about their home and pets.